As a Leader Developing a Team That Delivers Results Is Key!

Register for our Webcast on Championship Customer Service.


“When you influence someone from customer to advocate, then you know that you have served them well. That is service leadership.” - Deb Ingino

Live (and FREE!) Webinar Series

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Let’s face it, leadership is hard. Dealing with people is a challenge.

And having a team that fires on all cylinders on a regular basis is almost impossible...or is it?

Meet two leaders with decades of experience and proven results who can help you create your dream team, enjoy leading them, and create bottom-line profit and exponential growth for your company.

In this 9-part FREE monthly webinar series, Mike Harbour and Deb Ingino will provide guidance, motivation, and real-life examples of how you can build your “A” team and start seeing results. They not only teach it, they’ve done it!

You Get 9 Valuable and Motivational Lessons
for Igniting Your Leadership Strengths and Building Your Team



3 Things That Every Leader Must Know About Culture

3 Keys To Unlock a Contagious Culture

3 Leadership C's To Keep The Culture In Focus

Leading For Results - What Gets Measured Gets Done

Leading For Results- The Keys To Shift To A Results Orientation

Leading For Results - Creating An Environment Of Accountability

Igniting Championship Service - The 3 Questions You Have To Answer First

Ignite Champion Customer Service - 3 Team Behaviors We Must Change 

Ignite Championship Customer Service - 3 Results You Should Expect 

Mike Harbour
Founder and President, Harbour Resources

Harbour Resources is a leadership consulting, training and talent management firm based in Little Rock, Arkansas and serving clients across the United States. Services include leadership and executive coaching, behavioral assessments, and leadership development, as well as helping build Human Resources internal recruitment practices. In addition, Harbour Resources provides search services for “C” level, VP, executive, director, and middle management level positions in the healthcare industry across all healthcare disciplines. 

Mike has a degree in Health Services Management and was trained to lead while serving in the United States Army as a US Army Soldier/Officer. 

Deb Ingino
Founder and CEO, Strength Leader, LLC

With her extensive experience as Vice President of Global Brand Operations, developing teams in more than 14 countries for Marchon Eyewear, Deb Ingino contributed to the growth of the company from $50M to well over $500M. She knows firsthand how strengths and leadership are the keys to business effectiveness and growth.

Today, Deb mentors and coaches business leaders and their teams with advanced strategies to help them move into high performance. With her trademark direct, yet relatable style, Deb shares practical steps and helps business leaders dig deep to find, develop, and leverage their strengths.

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All Calls

2 pm ET / 1 pm CT / 12 pm MT / 11 am PT

2015 Webinar Dates / Times

(Subject to change) There will be one call per month. You will receive call-in detail after you register. Participating live allows for greater interaction and your chance to ask questions. Replays will also be available for a limited time after each session.

  • Tuesday, April 14 – 2 pm ET / 1 pm CT
  • Tuesday, May 19 – 2 pm ET / 1 pm CT
  • Tuesday, June 9 – 2 pm ET / 1 pm CT
  • Tuesday, July 7 - 2 pm ET / 1 pm CT
  • Tuesday, August 4 - 2 pm ET / 1 pm CT
  • Tuesday, September 8 - 2 pm ET / 1 pm CT
  • Tuesday, October 13 - 2 pm ET / 1 pm CT
  • Tuesday, November 10 - 2 pm ET / 1 pm CT
  • Tuesday, December 8 - 2 pm ET / 1 pm CT

“We cannot become what we need by remaining what we are.”
~John C. Maxwell