So, one early evening before dinner I sat myself down at a cafe and ordered coffee. I must confess a latte is an indulgence I enjoy over and over and over again. It never gets old.
After sitting down in this charming cafe overlooking a canal in the heart of Amsterdam, I ordered my latte. The server eagerly took my order and returned back ten minutes later with my latte and a little something extra. A three-compartment white dish with sugar cubes, expresso beans and 2 cookies. He also had placed in front of me a glass of ice water. Wow! A latte with…something more!
I had ordered a latte, and this small cafe gave me an experience. I so appreciated the something more they gave! It was unexpected, unwarranted, unnecessary but, oh, so appreciated.
I mean, what coffee drinker doesn’t need a glass of water afterwards and the “sweets” were a welcomed extra for sure!
When I returned back to my hotel at the end of my meeting, I thought about the day and what I had learned. My latte came to mind. You see that small gesture reminded me of the power of “more.” Now, I look to see what “more” I can bring to my clients, those I serve.
We all appreciate more…we love being treated well, treated special and appreciated just for being a client. So what about the people you serve? What more can you give them to help them feel special and appreciated by you today?
I’m looking each day to see the ways I can give more, and in the theme of more…I’d like to give you a copy of The Strengths Edge E Book, just go to this link and download your copy.
Thanks for being you.
Enjoy your latte and something more!